Adoption of AI

Adoption of A.I.

The exam will require you to talk about how companies/schools/people may wish to adopt A.I. into their businesses or life.

Below the the key words that you will need to learn in order to effectively talk about the adoption of AI.

Key Words/Phrases:
Advantage, Difficult, Impossible, Quality Control, Reduced Costs, High Labour Intensive, Creativity, Efficiency

Exam Questions:

These are the questions that I want you to be able to answer at the end of this page

1.) Name an A.I. technology that has been adopted by people or an organisation

2.) Give at least two examples of ways A.I. is used by this organisation/people.

3.) What do these uses of Artificial Intelligence enable these people/organisation to do that otherwise would be difficult or impossible?

4.) What advantages does A.I give to this organisation/people?

5.) How is AI used for shopping such as self-checkouts etc?

Key words/phrases to include:
Advantage, Difficult, Impossible, Quality Control, Reduced Costs, High Labour Intensive, Creativity, Efficiency

Reasons why people/organisations will adopt A.I.

Self-Checkouts

Read through these links:

https://futurism.com/the-byte/mcdonalds-ai-dynamic-yield-predict

Menu Personalization: The kiosks use algorithms and data analytics to personalize menu options based on factors such as previous orders, time of day, popular items, and regional preferences. This personalized menu experience is driven by machine learning algorithms that analyze customer behavior and preferences over time.
Order Prediction and Optimization: A.I. algorithms are employed to predict and optimize orders, which can help in reducing wait times and improving overall efficiency. By analyzing past ordering patterns and real-time data such as queue lengths and kitchen capacity, the kiosks can suggest meal combinations or recommend popular items to customers, streamlining the ordering process.

Answer the questions about AI and a self kiosk on your OneNote

Note: This is not AI, this is a simple machine interface

Quality Control

Consider these situations:
A.) You are the owner of KFC and the main customer complaint world wide is that they are getting 11 chicken nuggets in their ordered 12 pack.
B.) Your factory floor produces Christmas Puddings, however 1 in 1000's lids do not get stamped down properly, meaning the product is likely to go off
C.) You get thousands of CV's for one job application

Without the aid of computers how would you fix these issues?

What would you need to do? What could be the problem with the fix you provide? What makes it less then Ideal?

How could artificial intelligence help with quality control?

Consider this:
https://www.hindawi.com/journals/jfq/si/346592/

https://www.verdictfoodservice.com/comment/ai-dominos-pizza-thematic/#:~:text=Artificial%20intelligence%20(AI)%20is%20helping,across%20Australia%20and%20New%20Zealand.

Reduced Labour Costs

Picking and Packing

Watch the video on the right.

Think about a big warehouse with lots of product.

Large isles needing to be walked down. Consider that an order may be located at one end of the warehouse and then another order at the other end of the warehouse.

How long would it take to get the resource? What could go wrong.

Have a brainstorm and do some research into other ways that A.I. reduce costs for businesses.

Here are some ideas about reducing cost with A.I.

Predicting traffic jams
Farming and milk delivery
Growing produce
Lawyer documentation
Chatbots

Think about these costs that will be reduced:
Salary expenses
Maintenance and repair
Office rent
Travel expenses
Marketing costs
Bank charges
Office supply
Costs of production materials

Now look at the Amazon Warehouse and Chinese warehouse on the left.

One of the claims on the Chinese warehouse is that they save about 70% of the work.

What costs do Humans have that Robots don't? Why could they be more efficient?

List some of the reasons.

Customer Care

If you were to call the IRD on their personal number you would get a automatic chatbot.

It would ask for your IRD number, also

IRD Tax Number

Customer Care with random words

Give this a go:

https://www.cleverbot.com/

Now consider the images to the right and below

What advantages to A.I. Chat bots have over humans? what disadvantages do they have? Why would a business want to use one?

Chat Bots

Why would the IRD have this system set up?

What incentive do they have for this phone system, how can it make a customers experience better or worse?

Boring Repetitive Jobs

Watch the videos below and to the right.

How could A.I. in conjunction with robotics in order to save monotonous tedious jobs?

What are some of the problems that occur when someone is asked to repeat a monotonous tedious job?

Can we guarantee quality?

Not Limited to Robotics

Think about the following jobs:

Telemarketer
Accounts
Sales/Advertising
Customer Support
Retail Sales
Proofreading
Courier
Security Guard
Fast Food
Taxi's
Farming
Doctor

Archived Links

In the previous exam you had to pick a corporation to talk about. This year it doesn't look like we have to do this.

This is still useful for this portion of hte assessment.

Ways that Microsoft uses A.I.

Cortana

https://support.microsoft.com/en-us/topic/what-is-cortana-953e648d-5668-e017-1341-7f26f7d0f825

AI for Health

https://www.microsoft.com/en-us/ai/ai-for-health

Bing Image Creator

https://www.bing.com/images/create?FORM=GENILP

Microsoft Co-Pilot

Other (as generated by openAI)

Cortana: Microsoft's virtual assistant, Cortana, utilizes AI to understand natural language and perform tasks such as setting reminders, answering questions, and providing recommendations.
Microsoft Azure: Azure offers a wide range of AI services and tools for developers and businesses, including Azure Machine Learning for building and deploying machine learning models, Azure Cognitive Services for computer vision, speech recognition, and natural language processing, and Azure Bot Service for creating AI-powered chatbots.
Office 365: Microsoft uses AI in Office 365 to enhance productivity. Features like PowerPoint Designer help users create visually appealing presentations, while Outlook's Focused Inbox uses AI to prioritize important emails.
Microsoft Dynamics 365: Microsoft's customer relationship management (CRM) and enterprise resource planning (ERP) solutions incorporate AI for predictive analytics, customer insights, and automation of routine tasks.
Microsoft Translator: This AI-powered service offers real-time translation for text and speech in multiple languages, making it useful for communication and collaboration across borders.
Xbox: Microsoft's gaming division uses AI to improve gaming experiences. For instance, AI is used to enhance graphics through techniques like ray tracing, optimize gameplay through cloud-based processing, and provide personalized game recommendations.
Microsoft Research: Microsoft Research is actively involved in AI research and development, contributing to advancements in areas like natural language processing, computer vision, and reinforcement learning.
Healthcare: Microsoft has been working on AI projects to improve healthcare. For example, they have used AI to analyze medical images, assist in disease diagnosis, and predict patient outcomes.
Accessibility: Microsoft is dedicated to making technology more accessible. They have AI-driven accessibility features like the Seeing AI app, which assists visually impaired individuals by describing the world around them through a smartphone camera.
Security: Microsoft employs AI in its cybersecurity solutions. It uses machine learning to detect and respond to threats in real-time, helping protect users and organizations from cyberattacks.
Azure Kinect: This sensor combines depth-sensing technology with AI to enable applications in areas such as robotics, healthcare, and computer vision.
Language Understanding (LUIS): LUIS is part of Microsoft's Bot Framework and uses natural language understanding to help developers build chatbots and conversational AI applications.